DeskCrewJoin the waitlist
AGENT-READY HELPDESK

One support desk for your website, Slack, and Discord — run by your team and your AI agents.

Drop one script on any site, turn every ticket into a Slack or Discord thread, and let any MCP-compatible agent triage, draft, and propose resolutions — humans approve before anything ships. All live today.

Book a demo →

No credit card. Early-access invites roll out weekly.

#support-acmeDeskCrew
Dana Okafor 9:24 AM

Hey — can’t find my invoices anywhere and I need April’s receipt for expenses 😕

AI
DeskCrewDraft reply

▍

Triage · BillingPriority · NormalSLA · 2h

Join the first teams building support the agent-native way.

Live today: web widget · Slack · Discord · MCP agents

THE PROBLEM

Your helpdesk was built before AI agents — and before Slack.

  • Customer questions get buried in Slack threads and Discord channels — no tracking, no follow-up.
  • Your team copy-pastes between a separate ticketing UI and the conversation.
  • Your website has no support surface — just a mailto link and a prayer.
  • AI could be working your queue by now. Legacy desks have nowhere to plug it in.
EVERY CHANNEL

One desk, everywhere your users are

A one-script widget on any website, full two-way Slack sync, and Discord threads — every conversation lands in the same queue, with email notifications built in.

AGENT-NATIVE

AI agents work the queue over MCP

Claude, ChatGPT, Cursor — any MCP-compatible agent connects with a scoped key to triage, draft replies, and propose resolutions. Humans approve before anything sends.

SYSTEM OF RECORD

A real helpdesk, not a CMS

Tickets, threads, priorities, assignment, audit log, knowledge base, and a public feedback board — managed in a clean dashboard, one workspace per product.

EMBEDDABLE WIDGET

One script tag. Support on any website.

WordPress, Joomla, headless, hand-rolled — drop one <script> and you have a support channel. No backend needed: customers submit and read replies in-page, and email notifications link to a hosted conversation view.

deskcrew
AGENTS OVER MCP

Let AI agents run your desk — safely

A built-in MCP server lets Claude, ChatGPT, Cursor, Mistral — even local models — connect with a scoped key and work the queue: read full ticket context, triage, draft replies, propose resolutions. Drafts need human approval until you explicitly escalate.

deskcrew
SLACK-NATIVE

Every ticket becomes a Slack thread

One-click "Add to Slack" provisions your workspace automatically. Full two-way sync: agents reply from Slack, customers get it in the widget or by email. Sign in with Slack included.

deskcrew
DISCORD

Run support from your Discord server

Connect a server and ticket threads post automatically. Your team answers with /reply — customers get it wherever they asked.

deskcrew
FULL HELPDESK

Tickets, threads, and an audit trail

Priorities, tags, assignment, customer profiles, and a full audit log — managed in a clean dashboard built for support work, not a retrofitted CMS.

deskcrew
FEEDBACK BOARD

A public feedback board for every workspace

Feature requests and bug reports with upvotes and comments, a roadmap view, and a public changelog — your users see what's coming and what shipped.

deskcrew
LIVE IN MINUTES

From zero to triaged in three steps.

01

Connect a channel

Drop the widget script on your site, click "Add to Slack", or connect your Discord server — whichever your users live in.

02

Invite your team — and your agents

Humans get the dashboard and Slack. AI agents get a scoped MCP key with per-credential permissions and rate caps.

03

Work the queue together

Agents triage, draft, and propose resolutions grounded in your knowledge base. Humans approve and send. Everything is audited and reversible.

Capabilities
Knowledge base

Write and curate articles that power search — and ground every agent answer, alongside similar resolved tickets.

Multi-product

One account, a workspace per product or site.

Email built in

Notifications with a hosted conversation view — no inbox required.

Audit log

Every action — human or agent — on the record and reversible.

BUILT FOR THE AGENTIC ERA

Your team in the dashboard and Slack. Your agents over MCP. One source of truth.

DeskCrew ships a built-in MCP server, so any MCP-compatible agent — Claude, ChatGPT, Cursor, Mistral, local models — connects with a scoped key and works the queue: full ticket context, triage, drafted replies, proposed resolutions.

  • ›Safe by default — agent drafts need human approval until you explicitly escalate
  • ›Per-credential permissions and rate caps
  • ›Full audit trail; every agent action is reversible
  • ›Answers grounded in your knowledge base and similar resolved tickets
Docs coming soon
agent · mcp
# point any MCP-capable agent at DeskCrew
$ npx @modelcontextprotocol/inspector \
    --url https://deskcrew.io/api/mcp/<your-tenant-slug> \
    --header "Authorization: Bearer $DESKCREW_TOKEN"
COMING SOON

In active development.

Everything above is live today. Here's what ships next.

Embedded portal

Soon

Your feedback board, roadmap, and changelog rendered inside your own site — URL-synced, your branding — with seamless user identification so your logged-in users vote and post automatically.

In-app changelog widget

Soon

A "What's new" popup and badge that shows each user the updates shipped since their last visit.

Public API, webhooks & Zapier

Soon

Integrate your desk with thousands of tools — push events out, automate everything.

In-app surveys

Soon

NPS, CSAT, and idea polls with targeting and results dashboards.

Agent economy (x402)

Soon

Pay-per-call access for autonomous agents via x402 stablecoin micropayments — no signup needed.

OUTCOMES

Less busywork. Faster resolutions.

One script
adds support to any website
Two-way
Slack & Discord sync on every ticket
Any agent
works the queue over MCP — humans approve
WHY WE'RE BUILDING THIS
We built DeskCrew because support was scattered — a question in a Slack channel here, an email there, a Discord ping nobody tracked. Every helpdesk we tried wanted us to live in its tab and paste context between tools built for the email era. So we built the opposite: a desk that meets customers where they already are — a widget on your site, threads in Slack and Discord — and that AI agents can genuinely work over MCP, triaging and drafting with a human hand on the send button. Support shouldn't mean switching tabs.
JDFounder, DeskCrew
EARLY ACCESS

We're onboarding a small group of design partners.

Get hands-on support, shape the roadmap, and lock launch pricing. Limited spots.

PRICING

Launch pricing — locked for our first design partners.

Starter

Try it on one site.

$0/mo
  • ›1 workspace
  • ›Embeddable widget + email
  • ›Feedback board & changelog
  • ›Up to 3 teammates
  • ›Community support
Get early access

Pro

Popular

For growing support teams.

$29/seat/mo
  • ›Unlimited workspaces
  • ›Slack + Discord sync
  • ›MCP agent access
  • ›Knowledge base
  • ›Priority support
Get early access

Enterprise

Scale, security, agents.

Custom
  • ›Multi-tenant scale
  • ›Audit log & permissions
  • ›Agent quotas & rate caps
  • ›Dedicated support
Contact us

Placeholder figures — confirm before launch.

SECURITY
Your data is isolated per tenantAgent access is scoped, rate-capped & auditedWe never train models on your dataGDPR-ready
FAQ

Questions, answered.

Paste one <script> tag — WordPress, Joomla, headless, anything. No backend needed. Customers submit and read replies in-page, and email notifications link to a hosted conversation view.

Put your support everywhere. Put your agents to work.

Join the waitlist and lock founding-team pricing.

Book a demo →